{"id":2343,"date":"2018-08-14T08:00:58","date_gmt":"2018-08-14T08:00:58","guid":{"rendered":"https:\/\/planmill.com\/?p=2343"},"modified":"2021-08-31T15:31:36","modified_gmt":"2021-08-31T13:31:36","slug":"wesentra-planmillin-asiakkaana","status":"publish","type":"post","link":"https:\/\/planmill.com\/fi\/wesentra-planmillin-asiakkaana\/","title":{"rendered":"Wesentra PlanMillin asiakkaana"},"content":{"rendered":"

Yksi PlanMillin selainpohjaisten ohjelmistoratkaisujen tyytyv\u00e4isist\u00e4 asiakkaista on Wesentra Oy, joka turvaa asiakkaidensa verkkoliikennett\u00e4 Entrust Datacard SSL\/TLS -varmenteiden avulla.<\/p>\n

\"Wesentra<\/p>\n

Wesentra on Entrustille suurin varmennejakelija Euroopassa ja ainoa, jonka Entrust on kouluttanut tekem\u00e4\u00e4n organisaatioiden verifioinnin itse. Asiakkaita t\u00e4m\u00e4 helpottaa, kun verifiointiyhteydenotot tulevat suomeksi. Kotimainen PlanMill CRM -pilvipalvelu on auttanut Wesentraa tehostamaan asiakkuuksien, myynnin, toimitusten ja tuen kokonaishallintaa.<\/p>\n

Wesentra perustettiin 2015 ja valitsi heti alussa PlanMill CRM -j\u00e4rjestelm\u00e4n, johon kirjattiin myyntimahdollisuudet, niiden kirjeenvaihto ja toimenpiteiden seuranta. T\u00e4m\u00e4 mahdollisti m\u00e4\u00e4r\u00e4tietoisen myynnin kehityksen, mik\u00e4 osaltaan johti markkinaosuuden merkitt\u00e4v\u00e4\u00e4n kasvuun Suomessa. T\u00e4ss\u00e4 vaiheessa j\u00e4rjestelm\u00e4\u00e4 k\u00e4ytti vain myyj\u00e4. Toimituksiin ja laskutuksiin tarvittavat tiedot kaivettiin sitten s\u00e4hk\u00f6postiliikenteest\u00e4.<\/p>\n

”Tyytyv\u00e4isyytemme johdosta laajennamme k\u00e4ytt\u00f6tapaa”<\/h4>\n

Toiminnan laajentuessa ja henkil\u00f6st\u00f6n lis\u00e4\u00e4ntyess\u00e4 t\u00e4m\u00e4 menettely tuli tiens\u00e4 p\u00e4\u00e4h\u00e4n. Wesentra laajensi sitten k\u00e4ytt\u00f6\u00e4 koko henkil\u00f6st\u00f6lle ja PlanMilliin mallinnettiin Wesentran toimitusten eteneminen: kontaktointi –> myynti –> verifiointi –> toimitus –> laskutus –> j\u00e4lkitarkastus. Wesentra otti ty\u00f6jonoihin perustuvan uuden toimintatavan k\u00e4ytt\u00f6\u00f6n hyvin nopeasti.<\/p>\n

Toimitusjohtaja Leena Kuuri<\/strong> kertoo: ”PlanMill mahdollistaa ajasta ja paikasta riippumattoman toimintatavan. Markkinointi ja myynti on saatu ketjutettua suoraan toimituksiin. Asiakkaamme kokevat t\u00e4m\u00e4n entist\u00e4kin nopeampina toimituksina. Itse olemme saaneet merkitt\u00e4v\u00e4sti pienennetty\u00e4 toimituksiin ja laskutuksiin liittyv\u00e4\u00e4 ty\u00f6t\u00e4. Tyytyv\u00e4isyytemme johdosta olemme juuri p\u00e4\u00e4tt\u00e4neet luopua aiemmin k\u00e4ytt\u00e4m\u00e4st\u00e4mme erillisest\u00e4 helpdesk-ratkaisusta, johon p\u00e4\u00e4sy oli vain kahdella asiantuntijalla. Otamme k\u00e4ytt\u00f6\u00f6n my\u00f6s PlanMillin helpdesk-osion. T\u00e4ll\u00f6in meist\u00e4 jokainen n\u00e4kee my\u00f6s asiakkaaseen liittyv\u00e4t tiketit ja niiden tilateen.”<\/p>\n

Yritykset: Wesentra, PlanMill<\/h4>\n

Wesentra Oy on suomalainen palveluyritys, jonka teht\u00e4v\u00e4n\u00e4 on turvata asiakkaiden verkkoliikennett\u00e4 maailman luotettavimmilla Entrust Datacard SSL-varmenteilla (We Secure Network Traffic = Wesentra). T\u00e4m\u00e4 viiden hengen kotimainen yritys tekee verifiointitoimet itse ja on n\u00e4in pystynyt siirt\u00e4m\u00e4\u00e4n ty\u00f6t\u00e4 Kanadasta Suomeen. Wesentra toimiikin avainlipputunnuksella. (www.wesentra.com<\/a> – blogi: weseblog.com<\/a>)<\/p>\n

——<\/p>\n

Kotimainen PlanMill Oy tuottaa k\u00e4ytt\u00e4j\u00e4yst\u00e4v\u00e4llisi\u00e4 selainpohjaisia palveluliiketoiminnan CRM<\/a>-, PROJECT<\/a>– ja ERP<\/a>-ohjelmistoratkaisuja pilvi- ja On-Premise -pohjaisina. Ratkaisukokonaisuudet auttavat tehostamaan asiakkuuksien, projektien, HR:n ja talouden kokonaishallintaa sek\u00e4 parantamaan asiakasyritysten tuottavuutta ja kannattavuutta.<\/p>\n

Sinua voi kiinnostaa my\u00f6s t\u00e4m\u00e4: Pilvipalveluiden hy\u00f6dyt palveluliiketoiminnan yritykselle<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Yksi PlanMillin selainpohjaisten ohjelmistoratkaisujen tyytyv\u00e4isist\u00e4 asiakkaista on Wesentra Oy, joka turvaa asiakkaidensa verkkoliikennett\u00e4 Entrust Datacard SSL\/TLS -varmenteiden avulla. [\u2026]<\/span><\/p>\n","protected":false},"author":13,"featured_media":2353,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[195,198],"tags":[241,196],"class_list":["post-2343","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-asiakkuudet","category-crm-2","tag-crm-fi","tag-wesentra"],"yoast_head":"\nWesentra on PlaMillin tyytyv\u00e4inen asiakas - PlanMill.com<\/title>\n<meta name=\"description\" content=\"Yksi PlanMillin selainpohjaisten ohjelmistoratkaisujen asiakkaista on Wesentra Oy, joka turvaa asiakkaidensa verkkoliikennett\u00e4 .\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/planmill.com\/fi\/wesentra-planmillin-asiakkaana\/\" \/>\n<meta property=\"og:locale\" content=\"fi_FI\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Wesentra on PlaMillin tyytyv\u00e4inen asiakas - 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